FAQs

1. Where do you ship to?

We ship worldwide. No matter where you’re located, we aim to deliver your order safely and efficiently.

2. How long does shipping take?

Shipping times vary by product and destination, but most international orders arrive within:

  • 7–20 business days depending on the shipping method selected at checkout.
    Tracking information is provided as soon as your order is dispatched.

3. How do I track my order?

Once your order ships, you’ll receive a tracking number via email. You can use it to monitor your package in real time.

4. My tracking number isn’t updating—what should I do?

Tracking information may take 3–7 days to update. This is normal. If your tracking hasn’t updated after 7 days, contact us at modernelectronics484@gmail.com.

5. Do you accept returns?

Yes. We offer easy returns for eligible items.
Please visit our Return & Refund Policy page for full details.
You must contact us first so we can provide the correct return address before sending anything back.

6. What if my item arrives damaged or incorrect?

Please email us within 7 days of delivery with photos of the issue. We will replace or refund your order according to our policies.

7. Can I cancel my order?

Orders can be canceled within 12 hours of purchase.
After that, the order is usually already sent to processing and may not be cancelable.

8. What payment methods do you accept?

We accept secure payments via major cards and supported payment gateways listed at checkout.

9. Do you offer warranties?

Some products include supplier warranties. If you need help with warranty support, contact us and we’ll assist you.

10. How can I contact support?

You can reach us anytime at:
modernelectronics484@gmail.com